Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
Cancellations
At VC Smart Farms, we understand that circumstances may change, and you might need to cancel your order. Our cancellation policy allows customers to cancel their orders within a specific timeframe, ensuring a hassle-free experience. Please review the following terms:
- Cancellation Timeframe:
- Customers may cancel their order within 24 hours of placing it, at no additional cost.
- How to Cancel:
- To cancel your order, please contact our customer service at +918427717543. Provide your order number and the reason for cancellation.
RETURNS
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at orders@vcsmartfarms.com to obtain a Return Label.
VC Smart Farms
Attn: Returns
RMA #
VC Smart Farms, Village Gahaur
Ludhiana, punjab 141102
India
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Vermicompost
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
contact@vcsmartfarms.com