At VC Smart Farms, we strive to deliver your orders quickly, efficiently, and with the utmost care. Our shipping policy outlines the details of our shipping process to ensure a seamless experience. Please review the following terms and conditions carefully:
- Shipping Destinations:
- VC Smart Farms also offers international shipping a long with India. For international orders message us directly on whatsapp at +918427717543
- Shipping Methods:
- Standard Shipping: Orders are shipped via ground service, with an estimated delivery time of 5-7 business days.
- Expedited Shipping: For an additional fee, customers can choose expedited shipping, with an estimated delivery time of 2-3 business days.
- Please note that delivery times are estimates and are not guaranteed, as shipping delays may occur due to factors beyond our control.
- Shipping Rates:
- Shipping rates are calculated based on the weight and dimensions of the order, as well as the shipping destination.
- Free standard shipping is available for orders over Rs499, excluding taxes and any applicable discounts.
- Shipping rates for expedited shipping will be calculated at checkout.
- Order Processing:
- Orders are processed within 1-2 business days of receipt, excluding weekends and holidays.
- Orders placed after 2 PM will be processed the following business day.
- Customers will receive an email notification with tracking information once their order has been shipped.
- Delivery Addresses:
- Please ensure that the shipping address provided during checkout is accurate and complete. VC Smart Farms is not responsible for shipping delays or additional costs due to incorrect or incomplete addresses.
- If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for the cost of reshipping the order.
- Lost or Stolen Packages:
- VC Smart Farms is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
- If your package is lost or stolen, please contact the carrier directly to file a claim. We will assist you in any way we can to help resolve the issue.
- Shipping Restrictions:
- Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. If any restrictions apply to your order, we will notify you before processing.
We appreciate your understanding of our shipping policy. If you have any questions or concerns, please feel free to contact our customer service team at support@vcsmartfarms.com or call us at +91 8427717543